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Invite Candidates to an Automated Interview (Single & Bulk)

Ready to get to know your applicants? How you invite candidates depends on the invitation method chosen when the template was created. Each template uses one method only — either direct invitations (individual or bulk) or an open share link, but not both simultaneously.


Which method does my template use? The invitation method is set at template creation and shown on the template's Setup tab. Since a template can only use one method at a time, you cannot add a share link to a direct-invitations template or vice versa. To use both methods for the same role, duplicate the template and switch the method on the copy — then run both templates side by side.



1. Inviting Individual Candidates (Direct Invitations)


If your template uses direct invitations and you only need to invite a few candidates, sending individual invitations is quick and straightforward.


  1. Go to Templates from the main sidebar menu.
  2. Open the automated interview template you like to use and click on the Invite tab.


Quick tip: You can also invite a candidate directly from the Templates overview by clicking the Options menu (...) next to an active interview template and selecting Invite Candidate.


  1. Click the Invite candidate button.
  2. The Interview deadline and the Timezone are set automatically according to the account and template defaults. You can adjust if needed.
  3. Fill in the required candidate details: First name, Last name, and Email.
  4. Optional: Add a Phone number (useful if you plan to send SMS reminders)
  5. Optional: Write a Personal message to customize the invitation email.
  6. Click Invite candidate to send the invitation.



2. Bulk Inviting Candidates (CSV Upload)


For high-volume hiring (e.g., campaigns, apprentices/trainees, seasonal hiring), use the bulk invite feature to send out multiple invitations in seconds.


  1. Open your automated interview and navigate to the Invite tab.
  2. Click the Bulk invite button.
  3. Prepare your CSV file. Your file must perfectly match these required columns:
  • Candidate First Name
  • Candidate Last Name
  • Candidate email
  • Phone
  • Gender
  1. Save as a .csv file with the encoding "Unicode – UTF-8" and "LF".
  2. Drag and drop (or click to upload) your formatted CSV file directly into the upload modal.
  3. The platform will process your list in the background. You will receive a confirmation email once all invitations have been successfully sent.


Important: Our system uses batch validation to prevent partial sends. If even one row in your CSV contains an error (like an invalid email format), the entire upload will fail. Always double-check your data before uploading!


If you have questions, or need help, feel free to reach out to our Support Team (support@cammio.com).




If your template was created with the Open share link invitation method, a single public URL is available for you to share broadly.


  1. Open your automated interview template.
  2. Go to the Invitations tab.
  3. Find the Open share link section and copy the URL.
  4. Share the URL wherever candidates can find it: job postings, career pages, QR codes, emails, social media, etc.


Any candidate with the link can click it to start the interview immediately.


ATS integration note: Candidates who apply via an open share link are not automatically synced to your ATS integration. Only direct invitations trigger ATS sync. If ATS tracking is required for this role, create a separate template using direct invitations — you can duplicate this template and switch the method on the copy.



Troubleshooting


Issue

What's happening

How to fix it

Candidate didn't receive the invite email

Email may be invalid, blocked, or landed in spam

Verify the Email field, ask candidate to check spam/quarantine, then use Copy candidate link to share the URL manually

CSV upload fails

One or more rows are malformed and the batch fails

Validate required columns + email formats; remove/repair the bad row(s) and re-upload

Candidate says the link is expired

The deadline passed (or the link validity window is over)

Use Extend deadline (recommended) or re-invite if needed



Next Steps


Updated on: 20/05/2026

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