Getting Started & Account Settings
Navigating the Cammio Platform
A guide to the sidebar and finding your way around.Few readersUpdate Your Personal Details (Name & Phone, UI Language)
How to change your name, phone number, and interface language.Few readersChange Your Interface Language
Change your Cammio interface languageFew readersChange Your Password
Change your Cammio passwordFew readers
Automated Interviews
Create an Automated Interview Template and Configure Settings
Setting up an automated interview template is your first step toward a more efficient, high-volume pre-selection process. A template acts as your master blueprint — once you configure the settings, questions, and branding, you can use it to invite large (or small!) numbers of candidates. This guide covers the initial creation and the core configuration on the main Setup tab. Step 1: Create a New Template Click on Templates in the left sidebar. Click the Create new tempFew readersConfigure Automated Candidate Emails
Communication is key to a great candidate experience, especially in high-volume hiring. The Cammio platform handles the heavy lifting for you by managing five core system emails: Invitations, Reminders, Deadline extensions, Canceled notices, and Completion confirmations. While the system automatically generates the core structure and unique links for these emails, you can add a personal message and set up automated reminders directly from the Setup tab of your interview template. NFew readersSet up the Candidate Welcome Screen
First impressions matter! The Welcome Screen is the very first thing your candidates see when they click their interview link. This is your prime opportunity to set a welcoming tone, ensure legal compliance, and help calm any pre-interview nerves before the recording begins. A strong welcome screen makes candidates feel prepared and confident, which leads to better, more authentic responses. Where to Find the Welcome Screen Settings Go to Templates. Open your Automated IntFew readersCreate & Edit Interview Questions (Formats, Media Types, and Best Practices)
Building your interview questions is where your automated interview truly comes to life! Cammio gives you the flexibility to mix and match video, audio, and text to create an engaging, fair, and highly structured assessment tailored perfectly to your role. Adding and Configuring Questions You can build and edit your questions within the Build tab of your automated interview template setup. Each question appears as a distinct card in your chronological timeline. Each question cardFew readersSet Up the End Screen (Message, Media, Redirect URL)
The End Screen is the final impression you leave with a candidate after they submit their last answer. Customizing this is a great way to thank them for their time, powerfully reinforce your employer brand, and smoothly guide them toward their next steps. You can configure these settings at the very bottom of your interview timeline within the Build tab. 1. Add Media (ViFew readersHow to Safely Edit an Active Interview Setup
To protect the fairness of your evaluation process and prevent accidental data loss, Cammio automatically locks the Build tab of any automated interview the exact moment you invite your first candidate. You will see a banner at the top of the screen stating: "This template is already collecting responses." Here are the two ways you can safely make changes to your workflow. Method 1: Duplicate the Setup (Recommended) The safest and most common way to change an active interview is tFew readers
Inviting & Monitoring Candidates
Invite Candidates to an Automated Interview (Single & Bulk)
Ready to get to know your applicants? You can easily invite candidates to an automated interview one by one, or save time by bulk-inviting them using a CSV file import. 1. Inviting Individual Candidates If you only need to invite a few candidates, sending individual invitations is quick and straightforward. Go to Templates from the main sidebar menu. Open the automated interview template you like to use and click on the Invite tab.Few readersHow to Track Candidate Progress and Invitation Status
Keeping a close eye on your candidate pipeline is essential, especially when managing high-volume hiring workflows. Cammio provides two distinct ways to monitor your candidates' progress: a global overview across all your templates, and a detailed view inside your specific interview template setup. 1. Inside an Interview Template (Invite Tab) When you want to focus strictly on the candidate pipeline for one specific job role or interview template, use the template-level view. Go toFew readersSend Manual Reminders (Email & SMS)
Keeping your candidates engaged is key to a fast hiring process. If you notice a candidate hasn't started the interview, or the interview deadline is approaching, a quick nudge can make all the difference. Next to automated reminders, you can also manually send reminders via email or SMS directly from your dashboard. Sending Individual Reminders If you only need to reach out to one specific candidate, you can do it with just a few clicks. Go to Invitations from the main menu, oFew readersExtend an Interview Deadline
If a candidate needs a little more time to complete their automated interview or if they missed their window entirely, you can easily push back their deadline. You can adjust deadlines for individual candidates or update a whole group at once. 1. Extending a Single Candidate's Deadline Go to Invitations from the main sidebar menu, or open a specific automated interview template and go to the Invite tab. Locate the candidate who needs more time. Click the More actionsFew readersEdit Candidate Details & Copy Invitation Links
Sometimes typos happen. If you made a mistake in a candidate's name or you need to add a phone number for SMS reminders, you can quickly update a candidate's information. You can also grab their unique interview link to share it directly via your preferred communication channels, like WhatsApp or a direct email. Editing Candidate Details Go to Invitations from the main sidebar menu, or open a specific automated interview template and go to the Invite tab. Locate the candiFew readersCancel/Delete an Invitation
Sometimes plans change! Whether a candidate withdraws their application, an invitation was sent by mistake, or you simply need to clean up your pipeline, you can easily remove pending invitations from your Cammio dashboard.Few readers
Reviewing & Managing Candidates
Navigating Your Completed Interviews Dashboard
Whether you are managing a handful of applicants for a single role or juggling high-volume hiring pipelines across multiple vacancies, Cammio gives you the flexibility to review your finished candidate interviews exactly how you prefer. You can manage your candidates through a global, bird's-eye view, or dive into a specific job's dedicated dashboard. Two Ways to Access Completed Interviews 1. The Completed Interviews Overview Page Use this view when you want to see a master listFew readersChoosing a Review Method and Adding Instructions
Your Review Method decides how reviewers score candidates, and your Reviewer Instructions tell them for what criteria, skills, personality, etc., you are looking for in this role. Setting both upfront keeps reviews consistent, especially when multiple people are involved. Accessing Your Review Settings You can configure the review settings for any new or existing automated or live interview. Go to your Interviews overview from the main sidebar menu. Select the specifFew readersAssigning Team Members to Review a Candidate
Once your candidates have completed their interviews, it is time to bring your reviewers (e.g. recruiting team, hiring manager, other stakeholders) into the loop. Cammio makes it easy to assign evaluations to both internal team members and external reviewers, ensuring you can gather collaborative feedback quickly and efficiently. Here are the best ways to assign reviewers based on your workflow needs. 1. Assigning Reviewers to Specific Candidates If you only want someone like an HiriFew readersHow to Evaluate a Candidate (Interview Analysis Page Walkthrough)
When clicking on a candidate who has completed their interview, you will land on the Interview Analysis Page. This is your dedicated, deep-dive workspace where you can review a candidate's responses, read along with their transcripts (if available), and submit your official evaluation. Whether you are doing a quick pulse-check on a single candidate or processing a high-volume pipeline, this page is designed to make reviewing fast, fair, and collaborative. 1. Watching the InterviewFew readersUnderstanding Anti-Bias Reviewing
At Cammio, we believe that the best hiring decisions are made when every team member brings their unique, unfiltered perspective to the table. In fast-paced, high-volume hiring environments, it is easy to accidentally rely on the opinions of others. To help your team make fair, objective, and data-driven decisions, Cammio has built-in Anti-Bias features designed specifically to prevent "groupthink" and anchoring bias during the evaluation process. The Power of Independent EvaluationFew readersHow Final Scores and Ratings are Calculated
When managing high-volume hiring pipelines, you need a quick and reliable way to identify your top applicants. Cammio automatically calculates an Average Score for every candidate based on the feedback submitted by your team. Understanding the logic behind this calculation will help you trust the data and make confident, objective hiring decisions. Scores are Based on Submitted Reviews The most important thing to know is that only submitted reviews are calculated. If you asFew readersSharing Candidate Interviews Externally (with a Share Link)
With Cammio's Share Link feature, you can generate a secure, customizable URL that allows external stakeholders (e.g., a hiring manager or client) to watch a candidate's interview without ever needing to log in or create a Cammio account. Share links are designed for viewing, not for managing or evaluating candidates.Few readersExport Completed Interview Data (Excel)
Whether you need to generate a pipeline report, upload evaluation data into your Applicant Tracking System (ATS), or keep a hard copy of your team's feedback for compliance, you can extract your data from Cammio. Depending on your needs, you can export a broad overview of every candidate applying for a specific role, or download a more deep-dive report for an individual applicant. Both options will generate an Excel file. Option 1: Exporting a Full Candidate List (Template Level) If yoFew readersUpdating Candidate Statuses (e.g. Ready for Review → Approved)
As your team submits their evaluations and the scores roll in, candidate statuses help you track where each person is in your hiring flow (reviewing, decision made, hired, etc.). Updating statuses keeps your Completed Interviews list clean and makes it easy for your team to focus on the right candidates. The Candidate Status Workflow While you are managing your candidates, you will typically see them move through a few key statuses: Ready for Review: The candidate has fiFew readersUsing the Reviews Page (To Do / Submitted / Closed)
The Reviews page is the reviewer's workspace. It shows the candidates you're expected to review, what you've already submitted, and what's no longer in active review. Use it to stay on top of your review tasks without searching through Completed Interviews. (https://storage.crisp.chat/users/helpdesk/website/-/2/d/8/c/2d8ceb79554a0200/reviews-pagerlmg1p.png =1184xauto) Accessing Your Reviews You can find your personal review dashboard right from the main navigation. GFew readers
Live Interviews
Set Up a Live Interview Template
Creating a Live Interview template allows you to standardize the live video experience for your entire hiring team. By setting up this foundation once, you save valuable time, reduce repetitive administrative work, and ensure a consistent, professional environment for every candidate you meet. How to Create Your LiFew readersConfigure Room Branding & Features (Chat, Screen Share)
You can fully customize your Live Interview room to reflect your employer brand and equip your hiring team with the exact tools they need to conduct a successful interview. Customize Your Room Branding Adding your company's visual identity helps reassure candidates and reinforces your employer brand. Go to your Templates overview page in the left sidebar mFew readersRecording Live Interviews
Recording a Live Interview lets your team rewatch key moments, share the session securely with stakeholders, and support consistent decision-making—especially when multiple reviewers are involved. 1. Enable Recording on Your Template Before an interviewer can record a session, the feature must bFew readersSet Live Interview Scoring Instructions
To make fair and unbiased hiring decisions, your hiring team needs a standardized way to evaluate candidates. By adding custom scoring instructions to your Live Interview template, you ensure every reviewer knows exactly what criteria to use when rating the candidate after the call concludes. How to Add Scoring Instructions Go to your Live Interview template. Click on the Scoring tab at the top of the setup menu. Locate the Scoring instructions text box. Type orFew readersInvite Candidates & Interviewers to a Live Interview
Once your template is set up and your scoring criteria are ready, it's time to meet your candidates! Cammio makes scheduling flexible, allowing you to invite candidates one by one for ad-hoc meetings, or invite a large list of candidates simultaneously using a CSV upload. You can also easily add guest interviewers (like hiring managers) to any scheduled session. All of this is managed directly within your template's Invites tab. Invite a Single Candidate If you only need to inviteFew readersInterviewer vs. Candidate Links
When a Live Interview is scheduled in Cammio, the system automatically generates two completely distinct types of access links. Understanding the difference between these links is crucial for keeping your interview environment secure and ensuring everyone has the correct tools during the call. The Candidate Link The Candidate Link is a secure, unique URL generated specifically for the person being interviewed. How they receive it: This link is automatically included in the emailFew readersReschedule a Live Interview
Schedules change, and sometimes an interview needs to be moved. You can easily reschedule a Live Interview directly from the candidate invitation without having to cancel the original appointment and recreate a new invitation from scratch. How to Reschedule Go to your Live Interview template. Click on the Invites tab located at the top of the menu. Locate the candidate's scheduled session in the list. Click the More actions menu (the three dots) on the far rightFew readersCancel a Live Interview Invitation
Cancel an invitation when the Live Interview should no longer take place (for example: candidate withdraws, you selected someone else, or the role is paused). How to Cancel an Invitation Go to Templates and open the Live Interview template wheFew readersStart or Join a Live Interview as an Interviewer
Use the Interviewer link to join a scheduled Live Interview with the correct controls (host/interviewer view). Step 1: Access Your Interview Link There are two easy ways to access your specific interviewer link, depending on your role. Option 1: Join via Email (Best for Guest Interviewers) If you are the host or were invited to join the call by a recruiter, you will have received a calendar invitation and a confirmation email. Open your Cammio invitation email. ClickFew readersHow to Share Your Screen During a Live Interview
Screen sharing lets you show others what's on your screen during a Live Interview. It's great for walking through a case, explaining a task, or reviewing a portfolio together. It also works the other way around: you can ask candidates to share their screen to show something on their side (for example: a portfolio, a project, a spreadsheet exercise, or a role-play task).Few readersReview a Completed Live Interview (Recordings & Participants)
After a Live Interview is completed, you can review what happened in the session, including the recording (if enabled) and who joined (participants + join/leave times). This is useful for quality checks, sharing with stakeholders, and consistent scoring after the call. Accessing the Interview Analysis Page If you were assigned as a Reviewer for the interview, you will receive an email notification as soon as the interview is completed, containing a direct link to the candidFew readersShare a Completed Live Interview Securely via Share Links
Sometimes you need a quick second opinion from a hiring manager, a department head, or an external client who doesn't log into Cammio every day. Instead of creating new user accounts for them, you can use Share Links to securely package and send a candidate's completed Live Interview for external review. These links are highly customizable, ensuring you remain fully compliant with data privacy regulations while getting the feedback you need.Few readersSupported Browsers & Devices for Live Interviews
Live interviews are all browser-based, so any operating system that's capable of running one of our supported browsers can be used. Device or Operating System does not matter as long as you can run an up-to-date and supported browser. Desktop Browsers All the following browsers have full support for WebRTC. For the best experience, we recommend using Chrome or Chromium-based browsers such as Edge,Few readers
Library (Reusable Assets)
Getting Started with Your Library
Your Library is Cammio's central place for reusable interview content. Instead of writing the same question over and over across different interview setups, you build it once, store it here, and use it everywhere. What Lives in Your Library Your Library holds different types of content: Questions: Standardized text, video, or audio questions you frequently ask candidates. Media: Branded videos, such as a hiring manager's welcome message or an outro video explaining theFew readersAdd Questions and Media to Your Library
Building your Library is the best way to speed up your high-volume hiring workflows. By pre-recording your standard questions or uploading your employer branding videos once, you can reuse them infinitely across all your interview setups. You can add items directly from the Library dashboard, or save them on the fly while building an interview. 1. Saving Content Directly from the Interview Builder You will most often write a great new question or record a perfect welcome video right inFew readersOrganize Library Items with Tags, Language, and Notes
As your Library grows, good organization becomes just as important as good content. Using tags, language, and notes helps your team find the right questions and media faster, avoid duplicates, and keep reusable content clear for everyone. These fields may seem small, but they make a big difference when multiple recruiters work in the same account or when you manage content across different roles, regions, or campaigns. Tags: Make Things Easy to Find Tags are the best way tFew readersEdit or Delete Library Items
Whether you need to refine a question, update a media title, or clear out outdated content, managing your Library items is quick and straightforward. Just keep in mind: When you add a Library item to an interview setup, Cammio creates a copy inside that template. That means deleting a Library item does not remove it from existing interview templates where it was already used. You can confidently clean up your Library without worrying about breaking any active interview templates.Few readersAdding Library Content to Your Interview Setups
The true power of your Library shines when you are actively building new interview setups. Instead of typing out the same questions or uploading the same welcome video for every new vacancy, you can instantly pull in your pre-saved content.Few readers